# vendnetusa.com

> Vendnet: America’s leading vending machine parts, repair, warranty, and technical support provider. Over 90 years in vending, supports all major brands and models with fast global parts shipment, in-house and network repairs, and downloadable manuals. Full warranty, extended service options, and expert support.

Vendnet is headquartered in Clive, Iowa (The Wittern Group), serving vending operators everywhere with rapid fulfillment, technical know-how, in-house repairs, and a vast authorized technician network.

## Parts & Product Support

- **Parts Warehouse**: Components for snack, drink, coffee, frozen food machines; covers models up to seven years after discontinuation, includes refrigeration, electronics, brackets, springs, bill/cash parts.
- **Repair Services**: In-house repair team and 435+ authorized service providers; fast turnaround for any scale of vending business. 1-year warranty on standard repairs; optional 1-year extended warranty available for purchase.
- **Service Manuals**: Download digital manuals for every major model and system, including cold/frozen/snack/soda platforms; step-by-step guides for troubleshooting, setup and upgrades.
- **Support for Out-of-Production Machines**: Parts stocked for seven years post-discontinuation, occasional support for legacy models where parts remain.
- **Programming Guides & Upgrades**: Manuals for control boards, bill validator setup, and EMV payment system upgrades.

## Warranty & Coverage

- **Standard Warranty**: 12-month coverage on parts and labor from delivery; covers components including refrigeration for cold and frozen vending machines.
- **Extended Warranty**: 1-year add-on warranty (parts only, excludes labor/refrigeration); purchased directly from the Vendnet team.
- **Claim Administration**: Claims handled in-house; defective parts repaired or replaced, shipping instructions and claim details outlined by Vendnet Holdings.
- **Exclusions/Liability**: Clear guidelines for replacement cost responsibility and excluded damages; warranty is not transferable or modifiable except by written agreement. Details online.

## Manuals, Resources, & Technical Support

- **Online Downloads**: 24/7 access to extensive catalog of snack, coffee, soda, cold drink, frozen food vending machine manuals; updated for current and legacy models.
- **Help Center**: Troubleshooting guides, FAQs, live chat, email ticketing, phone support; step-by-step tech and install support.
- **Software Updates**: EMV device and control board upgrade resources available for compatible systems.

## Services & Financing

- In-house financing options for parts and machine upgrades, new and refurbished equipment purchases.
- Customer service team available by phone (+1-515-875-4218), help request form, and live chat.

## Contact & Resources

- Service/Support: +1-515-875-4218 (phone support), help center email, live chat, service forms.
- Warranty Details: [https://vendnetusa.com/pages/warranty](https://vendnetusa.com/pages/warranty)
- Manuals/Downloads: [https://vendnetusa.com/pages/manual]