Experiencing vending machine payment system issues is frustrating and can disrupt the very functionality of your vending business. Vendnet's comprehensive DIY Video Library gives you the relief and confidence to quickly diagnose and resolve common problems, ensuring minimal downtime and maximum profitability. Our step-by-step tutorials make repairs simple.
This blog briefly overviews what you can find in Vendnet’s ‘Troubleshooting Payments Systems’ so you can easily access a simpler way to maintain your vending machines and keep your business running smoothly and efficiently.
Greenlite Seed Card Reader Troubleshooting
Cashless payments are the future and essential for a profitable vending operation. This video explains the basic troubleshooting methods for diagnosing issues with a Greenlite Seed card reader. Watching this video, you will be able to learn how to:
- Identify issues with the button system sensors and settings
- Track manual errors using the pound key functions
- Tackle signal strength issues
Coin Mechanism Jam Troubleshooting
Coin Mechanism jam troubleshooting is a common question we receive from customers. Luckily, jams are usually quick and easy to resolve. This helpful video walks through the steps so you can fix a jam. You will learn how to:
- Troubleshoot a jammed coin mechanism
- Open the cover of the coin mechanism to see if items are stuck
- Open the coin funnel acceptor gate to clean it
- Remove the coin cassette
Bill Validator Jam Troubleshooting
Similar to Coin Mechanism jam troubleshooting, Bill Validator jam troubleshooting is also a common question we receive and is usually a quick and easy problem to solve. This Bill Validator Jam Troubleshooting video provides simple step-by-step instructions on how to solve it. You will learn how to:
- Diagnose Bill Validator issues
- Identify jams and obstructions
- Identify if the bill path is jammed
- Locate the Bill Validator
- Unlock the LED housing
- Remove any debris
Checking DEX Connections
A loose DEX connection can cause your card reader to not function correctly. The DEX connection is critical in vending machines, as it is responsible for transmitting sales data, stock levels, and other vital information.
This video helps operators with the following:
- How to go about checking the DEX connection and ensure that it is secure
- Ensuring the DEX connections are intact
Please keep in mind that it is recommended that the DEX connection be checked routinely.
Coin Mechanism Adjustment (Model 3589 & Glass Front)
Coins can become jammed when the coin chute is too close or far from the coin mechanism funnel. This video teaches you how to measure and adjust your coin chute or coin mechanism if needed to prevent jams.
This video helps operators with the following:
- Shows the correct measurement of space needed between the coin chute and the coin mechanism funnel (3/16th of an inch)
- Displays where to loosen the Phillips screws if necessary to adjust the coin chute
- How to release the coin mechanism to gain better access
Our Library is More Extensive
Our goal is to provide vending operators with the resources they need to feel empowered to take on and quickly resolve vending machine issues so they can reduce downtime and save on costs. While this blog covers just five essential videos, Vendnet provides an extensive library of helpful DIY instructional videos covering various topics, including programming, maintenance, machine setup, and more! Check out Vendnet’s helpful vending machine videos today!
