Greenlite ePort Change Forms
To change your ePort rental plan, please email greenlite@cantaloupe.com to receive the correct form. Include the following in your email:
-
Business name
-
Your name
-
Contact phone number
-
Email address
-
Device number
We offer two plans through Greenlite to help fit your needs: Greenlite Basic and Greenlite Data. The Greenlite Basic Plan comes with limited reporting and features. The Greenlite Data Plan features enhanced reporting and business management, including real-time texts or email notifications, quick picks, etc.
To switch between the two plans of your purchased device, please email greenlite@cantaloupe.com to receive the correct form.
To request a bank account change or a business name change, please email greenlite@cantaloupe.com to receive the correct form. Include the following in your email:
-
Business name
-
Your name
-
Contact phone number
-
Email address
-
Device number
To transfer your Greenlite services, please email greenlite@cantaloupe.com to receive the correct form. Include the following in your email:
-
Your Business name
-
Your name
-
Your Contact phone number
-
Your Email address
-
Device number(s)
Please note that the email needs to be sent from the same email you use to login to Seedlive.com with.
To cancel your Greenlite services, please email greenlite@cantaloupe.com to receive the correct form. Include the following in your email:
-
Business name
-
Your name
-
Contact phone number
-
Email address
-
Device number
*Please note that plan change requests can take 24-48 business hours, provided all requested information is provided and accurate.